Patient Information & FAQs

New Patients

  • Prior to a new patient examination you will be sent an email containing information about your appointment and a medical history form to complete

    • If you are unable to complete the form before your appointment, copies will be available at the practice but, we ask that you arrive a few minutes early to complete this before your appointment time

    • If you are taking any medications, please bring with you an up to date prescription so that we have accurate details of your current medications and their doses

  • If you have been seen recently by another dental practice and have had x-rays taken, please bring these with you, or ask your previous practice to send them to office@gwynnedental.co.uk

  • New patient appointments consist of a full examination and treatment planning for ongoing treatment, unless otherwise arranged with the reception team

  • When booking a new patient examination, we will take a £45 deposit to secure the appointment, this is taken as a retainer and will come off of the price of your initial appointment once completed

Cancelling or re-arranging appointments

We understand that sometimes appointments have to be re-arranged due to unforeseen circumstances. If you would like to re-arrange an appointment, please contact the reception team on 01256 321945 and they will be able to arrange a new appointment at your earliest convenience.

We request that you give us as much notice as possible to change appointments, with a minimum notice period of 24 hours. Any changes or cancellations of appointments with less than 24 hours notice may incur a charge. This also applies to missed appointments.

Frequently asked Questions

  • Is there onsite parking at the practice?

    • Yes, we have parking spaces in front of the practice and 3-hour free parking is available on the road outside the practice

  • Do you have disability access?

    • A wheelchair accessible ramp leads up to the practice and all of our treatment rooms are on the ground floor. Our reception has a large open waiting area which is easy to navigate without lots of furniture.

  • Are you accepting new patients?

    • Yes, we are currently accepting new private adult and child patients.

  • What other services do you provide?

    • We have facial aesthetic treatments available in-house from Hampshire Facial Aesthetics, performed by expert clinician Dr. Xenia Bolger. Clinical hypnotherapy is also available on request for issues such dental anxiety and phobia, provided by Jennifer Miller (DHP).

  • How much does treatment cost?

    • We believe in being transparent about our prices. A full up-to-date list of our treatments and prices is available here.

If you are interested in booking an appointment, the best way to contact us is to speak to our reception team on 01256 321945.

Alternatively, by email to office@gwynnedental.co.uk or using the enquiry form and one of the team will get back to you as soon as possible.